Question 1

What exactly is Spoon Tea and Spoon Coffee?

Accepted Answer

Each serving is a single-use spoon holding a precisely dosed portion of premium tea, herbal infusion or coffee, sealed in a protective sachet. The guest opens the sachet, places the spoon in the cup, and adds hot water — no tea bag, no separate utensil, no residue.

Question 2

What is the shelf life?

Accepted Answer

Each sachet is designed for an extended ambient shelf life when stored as recommended. Exact dates are printed on every unit; full specification sheets are available on request for procurement teams.

Question 3

How should the product be stored?

Accepted Answer

Store in a cool, dry place away from direct sunlight and strong odours. The format is fully shelf-stable and does not require refrigeration.

Question 4

What is included in the current range?

Accepted Answer

The current assortment includes black, green and flavoured teas, herbal infusions, and coffee — each available in single-serve Spoon format. A full product list is shared with qualified partners.

Question 5

Is the format suitable for hotel room service, restaurants and airlines?

Accepted Answer

Yes. The single-serve, ambient format is designed for room-service trays, banqueting, in-flight service, café counters and corporate hospitality, with consistent dosing and a clean preparation.

Question 6

Can the product be co-branded or customised for our property?

Accepted Answer

Tailored hospitality programmes — including selected co-branded options — are considered case by case for qualified hospitality partners. Please get in touch for a commercial conversation.

Question 7

What are the manufacturing and quality standards?

Accepted Answer

Production follows established food-grade manufacturing practices, with quality controls at sourcing, blending and packaging. Detailed documentation is shared under NDA during the partnership process.

Question 8

Where are the products manufactured and sourced?

Accepted Answer

Ingredients are selected from established tea and coffee origins and packed at qualified facilities. Country-of-origin and specification details are provided in the product documentation.

Question 9

How do I apply to become a distributor?

Accepted Answer

Submit the Distributor Enquiry form with your company profile, target channels and markets. Our partnership team reviews each enquiry individually and responds with next steps.

Question 10

Do you offer exclusivity by market?

Accepted Answer

Exclusivity is considered on a case-by-case basis, based on market size, channel coverage and the commercial scope of the partnership.

Product, format and partnership — in clear terms.

Let's begin a conversation.