Return & Refund Policy

You may return your product within 14 days of delivery, provided it is in its original condition — unopened, unused, and within its intact original packaging.

If you receive a defective, damaged, or mis-described product, please contact us within 7 days of delivery with clear photographs. We will replace the item or issue a full refund including shipping costs.

• Products whose sachets or boxes have been opened.
• Products that have been partially used.
• Items purchased on Final Sale.

1. Contact us through the Contact page with your order number and reason for return.
2. Our team will respond within two business days with shipping instructions.
3. Return shipping is the customer's responsibility, unless the product is defective or an error on our part.
4. Once we receive and inspect the product, your refund will be processed within 7–14 business days to the original payment method.

We accept exchanges for products of equal or greater value (with the difference paid), under the same conditions as returns above.